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Duravit Introduces Lifetime Warranty on Ceramic Bathroom Fixtures

Duravit Introduces Lifetime Warranty on Ceramic Bathroom Fixtures

2025-10-19

Imagine your carefully designed bathroom, where every detail reflects taste and style. But have you ever worried about what might happen if the ceramic bathroom products you use daily develop problems? Duravit understands these concerns and now offers a reassuring promise: lifetime warranty for Duravit ceramic bathroom products.

Uncompromising Quality Through Meticulous Craftsmanship

Duravit maintains an unwavering commitment to excellence, with every stage from product development to manufacturing executed with meticulous attention to detail. The company's confidence in its durable, high-quality bathroom products stems from this dedication to superior craftsmanship and sustainable practices.

Lifetime Warranty for Peace of Mind

To ensure customers can fully enjoy Duravit products without concerns, the company now offers a lifetime warranty for ceramic bathroom products. Customers simply need to register online within three months of purchase to receive their exclusive warranty certificate. This comprehensive coverage protects against any material, manufacturing, or structural defects in ceramic products, with free repairs or replacements provided as needed.

More Than a Promise - A Commitment to Action

The lifetime warranty represents both confidence in product quality and a serious commitment to customer satisfaction. Should any issues arise with ceramic products, customers can submit an online request for prompt attention from Duravit's professional team. Notably, the warranty covers all costs associated with product removal and installation during the warranty period.

Additional Warranty Benefits
  • Extended Warranty for Smart Toilets: Purchasers of Duravit SensoWash smart toilets can obtain extended warranty coverage by completing a simple online form.
  • Five-Year Warranty on Selected Products: This applies to carefully chosen items including sanitary ceramics, bathtubs, shower trays (excluding whirlpool baths), toilet seats (excluding smart toilets and smart toilet seats), faucets, installation systems, bathroom furniture, and accessories.
Clear and Transparent Warranty Terms
  • Products with verified defects will be repaired or replaced at Duravit's discretion
  • Professional bathroom installers may be assigned for service work
  • Discontinued products will be replaced with equivalent alternatives
  • Replaced products become Duravit property
Frequently Asked Questions
  • Registration: Complete within three months of purchase through the official website
  • Coverage: Includes material, manufacturing and structural defects (excludes improper use or installation)
  • Claims Process: Submit requests online with supporting documentation
  • Costs: All qualifying repairs or replacements are fully covered

Duravit maintains its customer-focused approach through premium products and comprehensive service, with the lifetime warranty program serving as a testament to the brand's commitment to quality and reliability.